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As States deliver health care to doorsteps, communities must be engaged as active partners in shaping health systems.

The ‘Makkalai Thedi Maruthuvam’ scheme in Tamil Nadu, launched in August 2021, and Karnataka’s Gruha Arogyascheme, introduced in October 2024 and expanded statewide by June 2025, aim to bring health care directly to the doorsteps of individuals with non-communicable diseases. Similar initiatives are being implemented in several other States, marking important progress in proactive health care delivery. However, these efforts also raise a critical question: while the system increasingly reaches citizens where they live, to what extent are citizens themselves able to accessparticipate in, and influence health governance at various formal levels?

  • Expanded Health Governance: Once solely government-led, health governance now involves civil societyprofessional bodieshospital associations, and trade unions, functioning through both formal and informal social processes shaped by power dynamics.
  • Value of Public Engagement: Essential for affirming self-respect, countering epistemic injustice, and upholding democratic values by enabling citizens to shape decisions affecting their health and health-care services.
  • Impact of InclusionInclusive participation boosts accountability, challenges elite dominance, and reduces corruption; without it, governance risks becoming oppressive and unjust.
  • Benefits of Engagement: Fosters collaboration with frontline workers, improves service uptake, enhances health outcomes, and builds mutual trust between communities and providers.
  • NRHM Initiatives: The National Rural Health Mission (2005) institutionalised public engagement via Village Health Sanitation and Nutrition Committees (VHSNCs) and Rogi Kalyan Samitis, designed for inclusivity and supported by untied funds for local initiatives.
  • Urban Participation Platforms: Include Mahila Arogya SamitisWard Committees, and NGO-led committeesaimed at civic participation.
  • Implementation Gaps: In some areas, these committees are non-existent, while in others they face ambiguous rolesinfrequent meetingsunderutilised fundspoor intersectoral coordination, and entrenched social hierarchies.
  • Mindset Problem: A major challenge in India’s health system is the prevailing attitude toward public engagement, where communities are often seen as passive recipients rather than active participants.
  • Target-Driven Approach: Programme success is measured through target-based metrics (e.g., number of “beneficiaries” reached) with little attention to implementation quality or community experience.
  • Language Matters: The term “beneficiaries” frames citizens as objects of intervention, not as rights-holders or co-creators of health systems.
  • Policy-Practice Gap: Although the National Health Mission promotes bottom-up planning through community involvement in Programme Implementation Plans, meaningful engagement remains rare.
  • Medical DominanceHealth governance spaces are led mainly by medical professionals trained in western biomedical models, often without formal public health administration training.
  • Leadership Structure: Promotions are largely based on seniority, reinforcing a medicalised and hierarchicalsystem disconnected from community realities.
  • Resistance to EngagementScholarly research links resistance to fears of increased workloadaccountability pressuresregulatory capture by dominant interests, and imbalances in governance power.
  • Alternative Voices: In the absence of inclusive engagement platforms, citizens turn to protestsmedia campaigns, and legal action to express demands.
  • Unmet Need: These alternative actions reflect a deep need for participationvoice, and accountability in India’s health governance.
  • Mindset Shift: Governance actors must undergo a fundamental change in perspective, recognising that community engagement is not just a tool to meet programme targets but a means to respect agency and dignity.
  • Beyond Instrumentalism: Viewing people solely as a means to achieve health outcomes is reductive and undermines their participatory rights.
  • Process Importance – Participatory processes hold equal value to the outcomes they aim to achieve.
  • Empowerment: Actively empower communities by sharing health rights information, fostering civic awareness, reaching marginalised groups, and equipping citizens with knowledge, tools, and resources for effective participation in health governance.
  • Early Engagement: Start civic education early to build a culture of active health governance participation.
  • Marginalised Inclusion: Make intentional efforts to engage excluded or vulnerable populations in decision-making processes.
  • System Sensitisation: Train health system actors to move beyond blaming poor awareness as the sole cause for low health-seeking behaviour and health-care utilisation.

Focusing too narrowly risks shifting blame onto individuals, further marginalising already vulnerable groups, while overlooking the deeper structural factors driving health inequities. Real progress demands that health professionals treat communities as active partners rather than passive beneficiaries, working together to tackle root causesPublic engagement platforms are an essential first step, but they must be strengthenedsustained, and made genuinely impactful.


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